- Attend to all sales enquiries related to order, schedules or general enquiries and customer complaints through phone calls or emails
- Coordinate with laboratory for the arrangement of calibration services including collection and delivery of equipment/instruments as per customer requirements.
- Update backorder report and services delivery arrangement status to support sales team and lab department.
- Prepare quotations and processing of sales order to ensure on-time delivery.
- Ensure all information stated in every business transaction closure from quotation, customer purchase orders, sales order, invoices and matching of selling price are completely checked and verified.
- Prepare schedule and periodic sales reports.
- Distribution of documents.
- Maintain proper filing and documentation system.
- Compose correspondence, process new customer registration, maintain and update an accurate database of contacts, client lists and networking
- Minimum a Professional Certificate in any field.
- Basic knowledge in ISO/IEC 17025, well verse with the requirements and procedures
- Ideally possess Account Management Skill, Administration skills
- A technical aptitude is preferred, though not a requisite
- At least one (1) year of working experiences in sales & marketing or related positions.
- Excellent communication and presentation skills in English and Bahasa Malaysia, both written and spoken. Ability to communicate effectively in Mandarin or proficiency in foreign language(s) would be an added advantage.
- Possess good team building and interpersonal skills and able to work well/effectively with people at all levels.
- Exceptional at building rapport.
- Pleasant personality and go-getter attitude
- Independent and proactive with a problem solving mind-set
- Ability to manage and prioritize multiple tasks and time demands effectively
- Customer focused and bottom-line performance driven personality
- Willing to work in Klang and willing to travel for work purposes
Interested candidates please send your resume to firstname.lastname@example.org or call us at 03-38850531 / 012-775 9288.